SHIPPING & DELIVERY

AUSTRALIA

FREE NATIONWIDE DELIVERY WITH EXPRESS AUSTRALIA POST 

Orders at full price made before noon will ship on the same day or the following business day if placed on weekends or public holidays. Domestic deliveries typically arrive within 1-3 business days post-dispatch, varying by location.

For shipping details during sale periods, please contact Tais via email.

You will receive a confirmation email upon order placement; if not received, kindly contact us.

All packages necessitate a signature upon delivery; we do not authorize 'Authority to Leave.' If your address is unattended, a delivery card will be left, redirecting your package to the nearest Post Office.

Packages exceeding 10 Kg may be subject to additional shipping charges.

Please be aware that we do not ship to PO Box or Parcel Locker addresses; including the business name is essential for deliveries to business addresses. Australia Post mandates this information for parcel delivery.

TAIS offers international delivery with DHL.

International delivery through DHL Express - Shipping costs calculated at checkout.

International orders will be dispatched from Sydney, Australia, within 3-7 business days and typically delivered within the same timeframe, contingent on your location.

We ship to select international destinations with Duties & Taxes Paid:

  • New Zealand / Oceania ($AUD)
  • Asia ($AUD)
  • UK ($GBP)
  • USA(($USD)

There are no additional fees upon arrival in your country.

All packages require a signature upon delivery. If the provided address is unattended, a delivery card will be left, or DHL will contact you via email. Your package will be attempted for redelivery the next day, with an option to reschedule. Kindly note that Tais does not ship to PO Box or Parcel Locker addresses, as these may be subject to cancellation.

INTERNATIONAL

Please review our shipping, returns, and duties policies before placing an order. Note that you may need to pay additional duties and taxes.